Securus Technologies walks fine line, delivers quality for both inmates and guards

In the world of prison communications provision, to be successful, it is necessary to balance the often diametrically opposed interests of both the main customer groups that a company serves. Because it is necessary to deliver a quality product to both the prisoners and the guards tasked with keeping them under control, providing services in the U.S. prison system can often be one of the most challenging businesses that there are.

 

But Securus Technologies has risen to the occasion, providing end products that satisfy the needs of both prisoners and those tasked with guarding them. Throughout the United States, prisoners have raved about the high quality and low cost of technologies such as the video visitation system provided by Securus. This system has enabled hundreds of thousands of inmates across the country to stay in touch with their loved ones on the outside of prison. Throughout most of the country, Securus has been able to accomplish this, while keeping the average rate for outgoing phone calls down to just $0.15 per minute.

 

On the other hand, Securus creates products that enable prison guards to carry out their job more easily and effectively than ever before. For example, the video visitation system that is so popular among inmates also has some of the most advanced security features of any civilian communications application currently in existence.

 

Using proprietary technology, Securus has developed sophisticated artificial intelligence algorithms that can monitor all calls taking place over an entire prison’s communication systems. The system is able to automatically alert officers if any suspicious communications are taking place, including the recognition of banned parties or known criminals as well as inmates who are using code language that may be indicative of criminal activity.

 

Some of the ways in which Securus walks the fine line between giving guards what they want and prisoners what they need.

 

Louis Chenevert: Former CEO of UTC

With an emphasis on empowering employees, Louis Chenevert’s CEO tenure at United Technologies Corporation was characterized by several achievements. Chenevert left a legacy at the company that his successor cannot match. His accomplishments include enabling UTC to make gains during a market recession. He also led the company in negotiations of a deal worth $18.4 billion that UTC closed.

Louis Chenevert championed the need for UTC to invest in high-quality technology. Thanks to his efforts, the firm currently adopts this technology and creates several manufacturing jobs yearly. The firm is also contributing positively to the U.S. economy thanks to Chenevert’s past leadership efforts. According to Chenevert, future business successes are achievable when a company invests in the right technology.

During Chenevert’s tenure, the majority of UTC’s employees benefited from education programs sponsored by the firm. Chenevert believed that these employees had the potential to steer success at UTC. According to him, they needed more education for them to help the firm achieve its organizational goals.

UTC as an Environmentally Conscious Company

While serving as UTC’s CEO, Louis Chenevert had environmental concerns in mind. He ensured that UTC’s products were centered on environmentally friendly designs for them to penetrate the market. His efforts paid off when the products enabled UTC to reduce its water consumption by 53 percent. These products also reduced pollution caused by greenhouses by 26 percent. Through Chenevert’s strategic leadership, UTC adopted a global environmentally friendly standard for its manufacturing plants.

Chenevert’s Career Background

As a Canadian businessperson and executive, Louis Chenevert previously served in the CEO capacity at UTC. He was in charge of the multinational conglomerate’s research and manufacturing activities aimed at producing high-tech products. Chenevert is also one of the longest-serving production general managers who worked for General Motors. He also worked for the Canada based Pratt & Whitney for six years.

Louis Chenevert’s CEO tenure at UTC came to an end on December 8, 2014. A year later, he accepted a job offer to serve in Goldman Sachs’ merchant banking division. He became part of Goldman Sachs’ management team serving as an exclusive advisor. His role involves keeping an eye on lucrative opportunities in the aerospace and industrial sectors.